Measuring Net Promoter Score Through Surveys
The Net Promoter Score of your employees is a measure of how likely your team are to advocate for your organisation outside of their daily working lives. You can measure you employees level of "Advocacy" by asking questions centered around how they feel about working and representing your organisation.
With Acorde feedback surveys you can select the questions you want to ask your employees, measuring not just Advocacy but a range of other factors giving you the data you need to improve your company culture and retain your best employees.
1. Choose your metrics
Select from 10 categories of question to measure the things that are most important to your organisation.
2. Fine tune your questions
Each metric has a set of carefully selected questions that you can toggle in and out of your survey.
3. Set up your frequency
Every team is different, so set how often your survey is sent out and how long your employees are given to answer.